How to PurchaseTickets
What are my options for purchasing tickets?
All bookings must be secured by immediate payment. Unpaid reservations are not available.
All requests received will be processed in order of receipt, and will be allocated the next best seat available at that time.
Standard Service Fees
| Phone/Mail/Fax Transaction Fee |
$2.50 per ticket (max $5.00) |
| Agency Fee |
$2.50 per ticket (max $5.00) |
| Internet Booking Fee |
$2.50 per ticket (max $10.00) |
| *Exchange / Refund Fee |
$2.00 per ticket** |
*Refunds/Exchanges will not be processed without presentation of tickets.
**Refunds/ Exchanges are subject to the Entertainment Industry code of fair practice and at the discretion of the event promoter.
Tickets are sold subject to the conditions printed on the ticket (front & reverse) and in accordance with the "Code of Practice for the Ticketing of Live Entertainment in Australia." For a copy click here.
In Person
ticketLiNK has an office located at:
Cairns Civic Theatre
Corner Florence & Sheridan Street
Office hours are:
Monday to Friday 8.00 am to 6.00 pm
Saturday 9.00 am to 1.00 pm
& 1 hour prior to each performance
ticketLiNK accepts the following methods of payment:
Cash, EFTPOS. Credit Card (Mastercard & Visa), Cheque or Money Order (made payable to Ticketlink). (Personal Cheques cannot be accepted within 5 working days of a performance)
Phone Bookings
You can purchase tickets by phone charging them to your credit card by calling 1300 855 835.
We accept Mastercard and Visa.
Tickets purchased early will be posted to you. Tickets booked within 5 working days of the event will be available for your collection at the venue box office 1 hour prior to the event. We will not accept a booking made on another person's card. This ensures security for your tickets and helps guard against fraudulent use of your card.
Door Sales
You can purchase tickets on the day/night of performances at the venue from one hour prior to the performance. Please remember that we cannot guarantee you tickets or your preferred seating at this time.
Mail Order
Write to us, at 'ticketLiNK, PO Box 359, Cairns Qld 4870', with your ticket order, enclosing a cheque or money order (made payable to Ticketlink). Tickets purchased early will be mailed to you.
Fax
Fax your ticket order to us on 07 4031 3102, quoting your credit card details. Tickets purchased early will be mailed to you.
Agencies
For your convenience, ticketLiNK has agencies throughout North Queensland. Our agents will process your payment. Tickets will be available for your collection from the venue box office 1 hour prior to the event.
An additional fee per ticket is applicable at Agencies. Please refer to Outlets and agencies for full details of our agent nearest to you.
Internet
You can purchase tickets online from this web site by charging them to your credit card. Currently you cannot choose your seats when booking online - the computer will allocate the next best availalbe seat/s at time of booking.
We accept Mastercard, and Visa
Tickets purchased early will be posted to you. Tickets booked within 5 working days of the event will be available for your collection at the venue box office 1 hour prior to the event.